Before the visit
1
Please book your appointments by phone or online.
2
If you have a voucher or gift invitation, please provide its number when making a reservation.
3
Please do not eat large meals before the sauna, massages and body treatments.
4
Changes to the date can be made at least 24 hours before the booking. In the event of late cancellation, Green Tea Spa reserves the right to deduct 50% of the voucher/invitation value. Less than 4 hours before the visit, the voucher/invitation will be redeemed in full.
5
Packages for Two, Spa Parties, and treatments lasting longer than 2 hours require a 30% deposit/prepayment. Rescheduling can be made at least 24 hours in advance. Cancellations made less than 24 hours prior to the scheduled date will result in forfeiture of the entire prepayment.
6
Please arrive at the spa at least 10 minutes before your treatment to complete your Client Card and prepare for your treatment. The scheduled appointment time is the treatment start time.
At the Green Tea Spa
Help us create an atmosphere of relaxation
1
Please keep silence
2
Please turn off your mobile phones
3
Smoking is prohibited in the spa area.
4
We provide everything our guests need for their treatments free of charge (towels, pareos, sheets, shampoo, shower gel, and hairdryer). The exception is shower flip-flops (for Romantic Couples packages and spa events) – please bring your own.
5
After the treatments, we invite you to the relaxation zone for an additional moment of peace and quiet with tea and cake.